HR Hero Your Employment Law Resource
 

Third-Party White Paper by EMA: Managing Business Service Performance in a Virtual Environment

White Paper Published By: ASG Software Solutions
ASG Software Solutions
Published:  Apr 02, 2008
Type:  White Paper
Length:  12 pages

Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value. Virtualization is a rapidly growing technology that can help deliver these business goals. As well as providing productivity and cost benefits to IT, it can provide significant business benefits like greater agility, improved performance, high service availability, and better return on IT investments.



Tags : 
asg, cmdb, bsm, itil, bsm, bsp, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, bsm, ecommerce, bpm, workflow, itsm, critical application, cms

Social Networks:
Employers Forum
facebook
Twitter
YouTube
© 2019 BLR®—Business & Legal Resources. All rights reserved. 800-274-6774


Infinite Menus, Copyright 2006, OpenCube Inc. All Rights Reserved.