HR Hero Your Employment Law Resource
 

True Federation: A Must-Have Strategic Service Delivery

White Paper Published By: ASG Software Solutions
ASG Software Solutions
Published:  Jul 20, 2009
Type:  White Paper
Length:  12 pages

Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise. Read this white paper from ASG to learn more about what federation is and how it works; true federation vs. mere integration; a federated enterprise: ITIL v3ís CMS; ITIL and end-to-end service visibility; and getting the right data using information models.



Tags : 
asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization

Social Networks:
Employers Forum
facebook
Twitter
YouTube
© 2019 BLR®—Business & Legal Resources. All rights reserved. 800-274-6774


Infinite Menus, Copyright 2006, OpenCube Inc. All Rights Reserved.