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The Return on Investment Provided by ASG's BSP

White Paper Published By: ASG Software Solutions
ASG Software Solutions
Published:  Aug 10, 2008
Type:  White Paper
Length:  8 pages

Over the past ten years, IT personnel costs have risen faster than hardware and software investments. IT services have not improved process-wise and still require as much manpower, if not more, to operate now as they did in the past. As firms spend 76% of their IT budget on maintenance and support, they will naturally invest in BSM solutions that will reduce costs, enable ITIL, and provide an optimal ROI.



Tags : 
asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization

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