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Published By: Deltek     Published Date: Sep 26, 2019
Is your accounting system ready for the pre–award compliance audit? The accounting system review is a critical part of the pre–award survey. An inadequate system can delay the award of your contract. In this white paper, learn how by using the right accounting solution, you can reduce the risk of failing a pre–award audit. See why Government Contracting solutions from Deltek are among the very few where audit agencies presume compliance.
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Deltek
Published By: iAdvize     Published Date: Jul 25, 2019
iAdvize commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential ROI enterprises may realize by deploying a conversational CX throughout their customer journey. Read this study to learn how to evaluate the potential financial impact of a conversational CX on your organization through the quality and scalability of the conversations you can achieve.
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iAdvize
Published By: Kustomer     Published Date: Aug 27, 2019
Your customers crave and deserve a stellar customer service experience. Learn three ways to deliver personalized support and earn lifelong brand loyalty.
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customer service, customer support, customer experience, customer service software, conversational commerce, personalized customer service, customer service personalization, personalized customer support, customer support personalization, personalized customer experience, customer experience personalization
    
Kustomer
Published By: Trend Micro     Published Date: Aug 13, 2019
While threat prevention continues to improve with the use of advanced techniques, adversaries are outpacing these advances requiring security teams to implement threat detection and response programs. Security teams are often addressing the process haphazardly, using disconnected point tools and manual processes that consume too many analysts and result in slow mean-time to detection and response. While EDR has enabled security teams to take important steps forward for detection and response, ultimately it can only look at the endpoints which limits the scope of threats that can be detected and if something is detected, limits the view of who and what is affected and thus, how best to respond. ESG therefore recommends looking beyond the endpoint and utilizing natively integrated security solutions across more than just one vector to improve detection and response times. The more data you can knit together, the more effective you can be to uncover the security incidents most dangerous to your organization. Watch this webinar to learn about the value of XDR: connecting detection and response across multiple security layers. Dave Gruber, senior analyst at ESG, shares recent research and his views on the evolution of threat detection and response; making the case for expanding the capabilities and expectations of detection and response solutions. Wendy Moore, VP of Product Marketing, discusses Trend Micro’s own XDR strategy and the unique value that Trend Micro can bring to detection, investigation and response.
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Trend Micro
Published By: Look Listen     Published Date: Oct 04, 2019
Simply put: Marketing isn’t what it used to be. If you want to compete in this rapid digital world, you need to make your customers happy. Constantly. We’ll get you started with nine of the most exciting trends developing in the world of marketing in 2019. With this report, you’ll learn: How the new director of marketing data position and GDPR compliance can build customer trust. What it means for customer centricity now that MarTech and AdTech are finally coming together with AI and machine learning. How to adjust your business purpose to create customer loyalty as the attention economy shifts to the emotion economy.
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Look Listen
Published By: Avetta     Published Date: Sep 17, 2019
With companies and executives being held accountable for incidents in the workplace, the issue of workers’ health and safety has become a persistent concern for organizations around the world. And with varying standards across borders, confusion about what companies need to do is rampant. This need for an international consensus standard on workplace health and safety prompted the proposal of ISO 45001 in 2013. The standard, passed in March 2018, now serves as the international guide on occupational health and safety (OH&S) and outlines relevant methods and benchmarks. With insight from expert leadership, this whitepaper gives you the complete guide on how to work with the new standard. You'll learn: • Why ISO 45001 matters and its impact upon your business • The benefits and pathway to becoming certified • Important considerations for the contractor selection process
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Avetta
Published By: Avetta     Published Date: Sep 17, 2019
In the beginning of 2019, a National Safety Council (NSC) study revealed that for the first time in US recorded history, the odds of dying from an opioid overdose (1:96) surpassed those of dying in an auto accident (1:103). As a result, opioid overdoses are now the number one cause of preventable injury deaths in the United States. The growing trend of opioid-related workplace incidents is a major concern for supply chains across the world. In fact, a recent study by Massachusetts Department of Public Health shows higher opioid overdose incidents occurring in industries that have a higher chance of worker-related injury. Among these, construction and manufacturing are the two industries most heavily affected. This whitepaper discusses tips for dealing with the opioid epidemic and gives clarity around OSHA drug testing regulations.
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Avetta
Published By: Avetta     Published Date: Sep 17, 2019
A new NPR/Marist poll reveals that one in five jobs in the U.S. is held by a worker under contract. In fact, independent contractors could make up half of the entire workforce in the U.S. within the next decade. More and more organizations have begun to see contractors and suppliers as valuable business partners intrinsic to driving service and product innovation. For many companies, especially those operating in highly regulated industries, managing compliance in-house for all of these suppliers can be burdensome. But the cost of non-compliance — in the form of penalties, fines, productivity losses, settlement costs, and inefficiencies — is ruinous. This white paper will discuss: • The hidden costs of ignoring contractor management • Best practices towards holistic compliance and governance • The cost of different contractor management systems • How to get the highest ROI in your supply chain
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Avetta
Published By: Avetta     Published Date: Sep 17, 2019
On January 23, 2019, OSHA put into effect its 2019 Annual Adjustment that raised the penalties of violation by approximately 2.5% over the 2015 revised amounts. The consequences of non-compliance with OSHA regulations extend beyond the financial penalties imposed by the regulatory authority, with the biggest risk that an organization runs is that of reputational damage. In this whitepaper you’ll learn: • The most cited occupational hazards over the last year • How to be proactive in preventing occupational hazards in your workplace • The importance of pre-qualifying third party contractors in order to mitigate risk in your organization
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Avetta
Published By: Avetta     Published Date: Sep 17, 2019
11 ways to identify the best supplier verification partner for your organization. Third-party supplier qualification vendors typically offer a combination of technology and service – but they are not all created equal. This guide will help you compare the features to look for in a technology platform, the kinds of services provided, and how to evaluate a third-party supplier qualification partner to meet your needs. It is most suited to safety, procurement, compliance, risk management, operations, and other professionals evaluating a third-party vendor to help manage their supplier qualification program.
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Avetta
Published By: Pine Cove Consulting     Published Date: Oct 03, 2019
You've seen them, and you fear them. Now let us show you how to be cleaned of them. Hackers are increasingly targeting mobile devices to steal data (emails, contacts, corporate data, financial information) and send premium rate SMS, using up your bandwidth in the process. Sophos makes it easy to secure and manage your mobile devices.
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Pine Cove Consulting
Published By: Pine Cove Consulting     Published Date: Oct 03, 2019
Hackers synchronize their attacks. It’s time to synchronize your security. Check out this infographic to see the challenges faced by organizations and how Sophos can help.
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Pine Cove Consulting
Published By: Intel     Published Date: Sep 20, 2019
More data means more opportunities to discover powerful, actionable insights around customers, internal processes, and the broad market. Unfortunately, legacy IT architectures and approaches can block progressive analytics efforts. That leaves a lot of room for improvement, and the learning and investment curve for starting in analytics can be steep. However, tending to three core steps will prove immensely helpful on this journey: • Establishing an organizational foundation • Mapping the data pipeline • Transitioning analytics proofs of concept into production
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Intel
Published By: Intel     Published Date: Sep 20, 2019
AI is fundamentally reshaping business as we know it. It drives innovation, efficiency, productivity, new operational models, and entirely new revenue opportunities. It is no wonder, then, that enterprises of all sizes are keen to adopt this transformative technology. When embarking on the AI journey, however, it is critical to understand that data is the heart of any effective AI algorithm. So, for any enterprise looking to harness the promise of AI, the first question to ask is quite simply, “is my data ready?” This technology brief simplifies the path to AI by offering actionable steps to data readiness.
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Intel
Published By: Intel     Published Date: Sep 20, 2019
Skilled IT teams understand that one cloud does not fit all. Compliance issues may demand that some data be held internally. Budget-imposed total cost of ownership (TCO) limits may push other data out to public clouds. Hence, a scalable multi-cloud infrastructure becomes imperative. This whitepaper addresses key questions commonly raised by CIOs considering the move to multi-cloud. Further, it sheds light on how Intel® technologies such as the 2nd Generation Intel® Xeon® Scalable processors and Intel® Optane™ DC Persistent Memory can help boost your cloud credentials.
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Intel
Published By: Rackspace - Google Cloud     Published Date: Jul 26, 2019
As the first managed services partner for Google Cloud Platform, Rackspace can help you accelerate innovation and cost savings within your retail organisation. With over 2.5 million hours of experience managing over 8000+ ecommerce websites, let us look after the intensive day-to-day operations of the cloud, so that you can focus on achieving your core business objectives. This paper explores: • Customer Voices: a look at three customers experiences working and thriving with GCP cloud • Shopping trends and forecasts for 2019 • What’s on offer with Rackspace and our Fanatical Experience™
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Rackspace - Google Cloud
Published By: Datastax     Published Date: Sep 27, 2019
Smartphones, smart cities, smart homes, smart cars—IoT has triggered a data explosion, and not every enterprise is prepared to handle it. Beyond collecting and analyzing the increasing volume of data, organizations must figure out how to manage the velocity of that data, as well as how to integrate it with multiple data sources. And that’s just scratching the surface of the IoT challenge. To extract business value out of this inpouring of data, and to take full advantage of IoT boosted by new 5G technology, IT organizations must consider five key technologies. In this ebook, you’ll learn about these five technologies and their benefits. To continue to develop and scale your IoT-driven applications, your infrastructure needs to be able to handle sensor data at velocity, keep data close to the edge, maintain 100% uptime, and make it easy to extract business value. The insights you’ll discover in this ebook will not only help you prepare your organization for this reality; they’ll also
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Datastax
Published By: Datastax     Published Date: Sep 27, 2019
The holiday shopping season is the ultimate test of your database architecture. An outage can have devastating effects on your year's profits, not to mention your business's reputation. The key to success is a database that scales out seamlessly to keep you up and running smoothly. Read this report to learn five key ways a distributed, scale-out database can provide stability, manageability, and reliability—during the holidays and beyond.
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Datastax
Published By: Datastax     Published Date: Sep 27, 2019
Every holiday season sets new records for database traffic, and old-guard database architectures simply aren't up to the task. In this white paper, you'll learn how to ensure your enterprise thrives under the year-end pressure—without wasting resources by overprovisioning.
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Datastax
Published By: Datastax     Published Date: Sep 27, 2019
Consumers have extraordinarily high expectations of the online user experience, and stakes are at their highest around the holidays. Database infrastructure plays a huge role in holiday success (or failure!). In this eBook, you'll learn ways to evolve your infrastructure to break through five holiday database roadblocks—by reducing stack complexity, improving uptime and elasticity, and smartly managing open source databases.
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Datastax
Published By: IBM APAC     Published Date: Sep 30, 2019
Digital technology is changing the financial services industry rapidly with automated process, AI insights, customized experiences, new operating models and next generation applications. In such a scenario how should banks innovate and stay ahead of the game? This e-book will provide you the best strategies and recommendations for modernizing your IT infrastructure and operations. You’ll learn how to lead disruption and manage rapid change for your bank, its operations and its customers. Here are the five key takeaways: • Personalize customer experiences by maximizing your data • Borrow strategies from open banking and new business models • Step up your security game • Drive innovation from the inside out • Design an agile infrastructure to support participation in new digital marketplaces Find out more in the e-book.
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IBM APAC
Published By: IBM APAC     Published Date: Oct 04, 2019
Companies across the world are adopting a hybrid cloud environment as part of their digital transformation initiative. They need a platform that provides the elasticity and automatic provisioning of the public cloud with the economic viability of the private cloud. IBM’s LinuxONE is an enterprise-grade Linux server with a unique architecture designed to meet the needs of a vast range of enterprise computing workloads within a multi-cloud environment. Here are just a few reasons why you should consider LinuxONE: • Differentiating your cloud services • Reduced costs • Security everywhere Download the e-book for more details.
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IBM APAC
Published By: Oracle     Published Date: Oct 01, 2019
Ever wished you could identify talent that’s likely to leave, so you could act quickly and ensure it stays? By gleaning insights from data, you could know in advance what needs to be done to keep your star hires engaged. Our new video tutorial shows how managing data at scale and speed enables you to increase employee satisfaction, reduce turnover and control recruitment costs. Explore how you can keep hold of your talent in this new video tutorial.
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Oracle
Published By: Oracle     Published Date: Sep 27, 2019
HR has never been more in the spotlight. So it’s never been more important to not just store your data, but use it to transform ways of working. This trend-led research report explores how HR leaders need to become data leaders, using connected data to drive innovation, productivity and growth. Discover insights from those leading the way, and delve into the links between transforming culture and significant growth. Read our report for HR leaders now.
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Oracle
Published By: Oracle     Published Date: Sep 26, 2019
When you unify data across your organisation, supply chain management and planning becomes more holistic and accurate. You get a real time view of supply and demand, with intelligent insights into new opportunities for business growth. This video explains the opportunities waiting for any supply chain manager who is ready to embrace connected data. Prepare for data leadership. Watch our video now.
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Oracle
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