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Published By: Mimecast     Published Date: Nov 14, 2018
Mike Rothman, President and Analyst at Securosis, and author of The Pragmatic CSO, conducted this study, which breaks down how companies can most effectively change employee security behavior and lower risk. If you want a blueprint for developing an effective program, this is a great place to start.
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Mimecast
Published By: Skillsoft     Published Date: Dec 13, 2016
Skillsoft has created an entirely new business skills portfolio based on in-depth research with end-users and eLearning enterprise buyers. The end result is a content pipeline of over one thousand, 3-5 minute micro-videos, packaged into over 240 new courses. Multi-dimensional and micro-sized, the new courses are flexible training and development solutions that target the need of diverse populations, at all stages of their career. The courses feature purposeful application of video treatments, including: • Well-acted, interactive scenarios • High-end animations • “TED-talk” style presentations • “How-to” videos • Whiteboard tutorials Watch a sample scenario-based course, Mobilizing Your Team to Take Action.
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business skills, training and development
    
Skillsoft
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Rackspace     Published Date: May 28, 2019
Enterprises in Asia Pacific now run multiple clouds with sizeable workloads, and cloud technologies have become increasingly challenging to manage. While IT organizations seek specialized expertise to keep pace with the constant change and complexity, what they are met with instead, is a global shortage of skilled cloud experts. As the costs in recruiting and training talent rises, the situation escalates into a hurdle to implementing cloud strategies. To better understand the cost of cloud expertise, Rackspace teamed up with the London School of Economics (LSE) and independent research house Vanson Bourne, to research on the severity of the problem. This e-book covers the findings to provide thought-provoking insights into why you should drive your cloud journey along the managed cloud provider route, if you were to be caught in a no-win HR loop.
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cloud expertise, outsourcing, cloud services, managed cloud
    
Rackspace
Published By: Rackspace     Published Date: May 28, 2019
Enterprises in Asia Pacific now run multiple clouds with sizeable workloads, and cloud technologies have become increasingly challenging to manage. While IT organizations seek specialized expertise to keep pace with the constant change and complexity, what they are met with instead, is a global shortage of skilled cloud experts. As the costs in recruiting and training talent rises, the situation escalates into a hurdle to implementing cloud strategies. To better understand the cost of cloud expertise, Rackspace teamed up with the London School of Economics (LSE) and independent research house Vanson Bourne, to research on the severity of the problem. This e-book covers the findings to provide thought-provoking insights into why you should drive your cloud journey along the managed cloud provider route, if you were to be caught in a no-win HR loop.
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Rackspace
Published By: athenahealth     Published Date: Oct 02, 2012
Your medical billing, practice management and EHR vendor should be working hard right now to prepare for this transition and to adapt your system for this changeover.
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icd-10, icd-10 codes, icd- transition, icd training, icd deadline icd codes download, icd 10 procedure codes, icd 10 code book icd 10 changes, icd testing
    
athenahealth
Published By: RSM US     Published Date: Dec 18, 2017
Finance and accounting outsourcing is a growing trend among middle market and high-growth companies, providing a cost-effective way for organizations to improve the finance and accounting function. The key benefits of outsourcing include fractional use of finance and accounting professionals, enhanced processes and technologies, and stronger compliance measures. Outsourcing enables organizations to scale resources up and down as needed with no obligation to pay salaries or benefit costs. Additionally, it alleviates the burden of hiring, training and maintaining accounting staff.
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finance outsourcing, accounting outsourcing, enhanced processes
    
RSM US
Published By: Fujitsu     Published Date: Feb 26, 2018
Communities rely on their local policemen and policewomen to keep them safe, protect their property and preserve the peace. But few citizens really understand the dangers that officers face every day, especially patrolling and answering calls in vehicles or on foot. While their training provides them with tactics and procedures, situations and individuals are unpredictable. From accidents to health emergencies, domestic violence to theft and assaults, police must perform in high-stress, volatile environments and make the right decisions in seconds. And in today’s digital world, everything they do may be recorded and posted online. Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries
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public, safety, mobile, solutions, police, fujitsu
    
Fujitsu
Published By: ETQ     Published Date: Jul 10, 2019
Across all industries, document control is one of the most important processes to get right. It ensures documents are updated and revision-controlled, allowing you to effectively route them for review, approval and distribution. Download now to learn more about the key document processes that drive quality: Document Creation Document Routing, Review and Approval Integration with Employee Training Document Change Requests
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ETQ
Published By: BMC Software     Published Date: May 16, 2011
In this white paper learn how to identify existing assets, assess your business needs, and develop a technical and business plan for your cloud.
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amp design, cloud computing, constraining, service design, cloud planning, bmc software, cloud operations, compliance
    
BMC Software
Published By: Rosetta Stone     Published Date: May 31, 2012
What's the biggest difference between mediocre and exceptional companies? Employees. People are ultimately responsible for the vision, ideas, products and day-to-day work that make a company great. These high-performing organisations continue to extract more value from their people because they think of them as long-term, strategic resources with the capacity to improve and adapt to the changing needs of the business.
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training, employees, business, rosetta stone, training programs, employee programs
    
Rosetta Stone
Published By: Salesforce.com     Published Date: Oct 28, 2013
Just 7% of consumers say that customer service experiences they have with companies typically exceed their expectations. Now think about how you could succeed and profit as a business if you not only continually offered good service to your customers, but also frequently offered more than what they expected. Discover: The secrets to lining up your customer service with your brand. The best way to train employees. How to make employees feel good about giving great service. The significance of monitoring customer interactions. Which customer metrics you should pay attention to. The cheapest way to earn new customers. Download this ebook to learn what you need to do to give customers what they want and earn a customer for life!
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customer service, best practices, 6 secrets, managing expectations, employee training, metrics, customer interactions
    
Salesforce.com
Published By: BI WORLDWIDE     Published Date: Feb 24, 2016
ELearning and micro-Learning are popular ways to train and educate your new and existing employees, not to mention your sales force and channel. So we compiled the top five trends for eLearning in 2016. These trends hold true for all types of eLearning content - compliance training, product training, and sales training, just to name a few.
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bi worldwide, elearning, globalization, development, training, trend, human resources
    
BI WORLDWIDE
Published By: Dell     Published Date: Sep 14, 2017
Total cost of ownership of rugged vs. non-rugged computing devices. Whether training, on patrol or in the field, our police officers, firefighters and other first responders and our military men and women operate in some of the harshest of environments where computing is critical for communication and situational analysis. This is why choosing the right device to support these situations is often paramount to their success.
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Dell
Published By: Zoom     Published Date: Mar 29, 2016
Web conferencing can be used in many meeting scenarios, from internal collaboration to presentations, training and large events. IT leaders must examine the use cases that will drive their requirements for a portfolio of online meeting technologies.
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zoom, gartner report, web conferencing, office collaboration, video conferencing, learning management systems, collaboration tools, webinars
    
Zoom
Published By: Rackspace     Published Date: Apr 17, 2018
Controlling cloud costs is a leading challenge for enterprises at each stage of their cloud journey. Fortunately, companies utilizing a public cloud can benefit from the strategic partnership between Google and Rackspace. Google Cloud Platform is a state-of-the-art, cost-friendly public cloud, and Google has selected Rackspace as its first managed services provider for GCP, based on Rackspace’s vast cloud expertise and dedication to a fanatical customer experience. With Managed GCP by Rackspace, companies can maximize their cost savings on Google Cloud while also saving on hiring, training and retaining top talent to operate their cloud operations. In this post we will focus on the ten most significant cost-saving opportunities.
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Rackspace
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
During times of economic strife, organizations are being forced to focus less on recruiting and more on the retention and development of their current workforce.
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silkroad, human resources, onboarding process, development, training
    
SilkRoad Technology
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
For decades, learning in a corporate environment consisted of a day or a week of classroom-based training. However, technological advances delivered on the promise of a more complex learning protocol with automated, virtual, and experiential elements. At Connections 2014, SilkRoad’s annual user conference, a panel of learning professionals convened to discuss five major learning themes this year, including integration, mobility, engagement, compliance, and analytics.
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silkroad, human resources, industry trend, learning
    
SilkRoad Technology
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
You believe in training. Your CFO believes in cost cutting. How do you reconcile the two? The solution is finding ways to deliver more learning at less cost.
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silkroad, human resources, training cost, development
    
SilkRoad Technology
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
Read this whitepaper to learn what the experts think about current industry trends in training and development!
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silkroad, human resources, industry trend, learning panel
    
SilkRoad Technology
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
Learning Management Systems (LMS) allow companies to focus on the right component of the learning process – and that is the learning. Administrative activities like registering for training or recording training completion are automated. Required compliance programs can be delivered online, reducing costs. Managers can share training feedback that supports the company’s business goals.
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silkroad, human resources, learning management, roi, training, development
    
SilkRoad Technology
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
It’s a new day for corporate training and those who manage learning functions. Today, traditional training programs aren’t enough to meet growing demands for better company performance, consistent compliance, changing employee expectations, and cost control.
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silkroad, human resources, learning, development
    
SilkRoad Technology
Published By: Oracle HCM Cloud     Published Date: Jun 07, 2016
The retail market is growing, presenting employees with more opportunities to find jobs that provide training, development and career progression-something today’s workforce demands. With improvement in the retail sector comes increased pressure to win the war for talent. This three-step checklist will help you identify your talent management strengths and weaknesses so you can recruit and retain the best people.
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Oracle HCM Cloud
Published By: Rosetta Stone     Published Date: Feb 24, 2017
Gruppentrainings vor Ort oder doch elearning für alle Standorte? Die Möglichkeiten für nachhaltiges Sprachenlernen für Unternehmen sind vielseitig. Die benchmark Studie des elearning journals zeigt, wie der Bedarf an Sprachtraining in deutschsprachigen Unternehmen in der Praxis derzeit gedeckt wird und welche Trends sie kennen sollten.
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Rosetta Stone
Published By: Brainshark     Published Date: Aug 02, 2017
As buyers have become increasingly more savvy and better-educated, B2B sales organizations have changed their strategies. But that can’t happen in a vacuum – sales training must change as well. This brief provides specific ways to improve both the training content delivered to sales reps and the all-important methods for delivering that content. With this actionable information, managers and trainers can begin enacting real change that gets reps more conversation-ready than ever before. Get your copy of this latest brief today. And ready your sales force for better opportunities and more wins.
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sales mastery, b2b, b2b sales, salespeople, better selling, sales training
    
Brainshark
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