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Published By: Global Payments     Published Date: May 02, 2019
Doing business across borders presents a whole host of unfamiliar challenges to today’s merchant. As technological advancement and increasing globalization unlock international markets, it’s tempting to imagine that a business model successful in one region can simply be transplanted into another. Not so. The logistics of domestic and international transactions have changed, and so too have customer expectations and preferences. Customer and merchants pain points have transformed and multiplied. In this report, we explore some of the core challenges businesses today face in their quest to succeed in global commerce. We offer an overview of how unified commerce can both resolve these issues and offer new advantages and standards of best practice, enabling your business to meet the demands of tomorrow’s customer, no matter their location, preferred payment method, and mode of contact.
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unified commerce, global commerce, payment convenience, payment speed, global payments technology, retail, wechat pay, alipay, chinese wallets, mobile payments, international payment solutions, international payment systems, payments, online payments, omnichannel commerce
    
Global Payments
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Motorola Solutions     Published Date: Apr 26, 2019
The Transportation and Logistics industry is the backbone of the global supply chain. But as Transportation and Logistics companies work to ensure timely delivery, they also face a variety of security risks and challenges.
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Motorola Solutions
Published By: Skillsoft     Published Date: Sep 25, 2013
The USO is a nonprofit, congressionally chartered, private organization that supports America's troops and their families around the world. They turned to Skillsoft to build USO University for their employees, an effective solution to solve the organization's global learning, onboarding and compliance challenges. And, they achieved jaw-dropping results and ROI in just their first 6 months.
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Skillsoft
Published By: Tiny Pulse     Published Date: Jun 03, 2016
The workplace is becoming more distributed and global every day. 37% of U.S. workers have telecommuted, a huge increase from 9% in 1995. Today’s leaders need to understand how to manage a remote workforce and the tools that navigate the challenges that come with it. Download What Leaders Need To Know About Remote Workers to understand how remote workers compare to in-office counterparts in: • Happiness • Productivity • Feeling valued • Communication with co-workers You’ll get tips on managing remote workers and how to use communication, goals, and regular pulse surveys to keep information flowing. You’ll also get a Free Culture Assessment of your remote and in-office workforce with a two week trial from TINYpulse, the employee engagement platform that helps build stronger teams.
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Tiny Pulse
Published By: Automation Anywhere APAC     Published Date: May 17, 2019
Much has already been said and written about the infiltration of robotic process automation (RPA) and intelligent automation (IA) technologies into the workforce. In truth, it’s taken the corporate world a while to test, trust and commit to automation at work. To understand how far APAC/ANZ markets have advanced towards acting on these opportunities, the Shared Services and Outsourcing Network (SSON) surveyed the market and found that across the region corporations were forward thinking in building for scale, trusting technology and recognising the need to incorporate robotics into both IT infrastructure and enterprise strategy. This report explains how enterprises across APAC/ANZ are staying ahead of the global wave of RPA, the most popular solutions they are choosing, who the preferred consultants or 'integrators' are, the challenges, and how the digital workforce is being integrated into the human one.
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Automation Anywhere APAC
Published By: Akamai Technologies     Published Date: May 08, 2017
The Games industry is growing at break-neck speed, surpassing growth rates of the Entertainment industry as a whole. Many Games industry players are joining the race to win-over the coveted online games audience. Developing new games that not only draw in audiences, but also keep them engaged is an on-going challenge. Recently we solicited feedback from more than 150 Akamai global games customers to gain industry insights into the challenges and opportunities their faced with each day. We would like to share their responses with you.
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akamai, gaming, audience engagement, game industry, customer feedback
    
Akamai Technologies
Published By: Commvault     Published Date: Jul 06, 2016
Around-the-clock global operations, data growth, and server virtualization all together can complicate protection and recovery strategies. They affect when and how often you can perform backups, increase the time required to back up, and ultimately affect your ability to successfully restore. These challenges can force lower standards for recovery objectives, such as reducing the frequency of backup jobs or protecting fewer applications, both of which can introduce risk. High-speed snapshot technologies and application integration can go a long way toward meeting these needs, and they have quickly become essential elements of a complete protection strategy. But snapshot copies have often been managed separately from traditional backup processes. Features like cataloging for search and retrieval as well as tape creation usually require separate management and do not fully leverage snapshot capabilities. To eliminate complexity and accelerate protection and recovery, you need a solution
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commvault, intellisnap, netapp, backup, recovery, data growth, server virtualization, data protection, cifn, snap management, snapprotect
    
Commvault
Published By: Cisco     Published Date: Jul 08, 2016
Cisco's 2015 Mobility Landscape Survey provides new insights into how mobility is being approached by mid-market and enterprise organizations globally Specific objectives include: • Discovering insights into current strategy and future plans • Identifying priority mobility initiatives and top challenges • Learning how IT and Business leaders’ views, priorities and objectives align and differ • Building a global and local view from over 1400 respondents across 14 countries in every geography
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
Cisco's 2015 Mobility Landscape Survey provides new insights into how mid-market organizations globally are approaching mobility. Specific objectives include: • Discovering insights into current strategy and future plans • Identifying priority mobility initiatives and top challenges • Learning how IT and business leaders’ views, priorities, and objectives align and differ • Building a global and local view from over 1400 total respondents and over 570 who consider themselves mid-market, across 14 countries in every geography
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Cisco
Published By: Equinix     Published Date: May 18, 2015
This white paper explores how CIOs and business leaders need to think much more broadly about how their technology fits into a global network of services due to the rise of cloud infrastructure, software as a service, the global data foot­print, and mobile apps.
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hybrid cloud, technology, data center, global network, cloud computing, cloud, cloud infrastructure, mobile apps, software, cloud design challenges, public cloud, private cloud, public cloud vs private cloud, proximity, public cloud limits, benefits of hybrid cloud
    
Equinix
Published By: SAS     Published Date: Jan 17, 2018
Compliance doesn’t have to be a scary word – even when facing the multifaceted challenges of meeting the European Union’s May 2018 deadline for its General Data Protection Regulation (GDPR). SAS conducted a global GDPR survey among 340 business executives from multiple industries. Based on the results of that survey, this e-book delves into the biggest opportunities and challenges organizations face on the road to GDPR compliance. Read this e-book to learn: How to get started on the best path to compliance, based on advice from industry experts. How to turn this compliance challenge into a competitive advantage. How your peers are preparing across a variety of industries. An end-to-end approach that can help guide your journey to GDPR compliance.
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SAS
Published By: Limelight Networks     Published Date: Mar 02, 2018
There are a number of factors contributing to the growing popularity of streaming live events or offering content on demand, from anywhere, any time, on any device. Live streaming major sporting events such as the Superbowl or the Olympics is now a viable alternative to broadcast TV. And as Limelight’s 2017 State of Online Video report reveals, the average number of online viewing hours is almost six per week. However, as viewer expectations continue to rise, keeping audiences happy and engaged isn’t easy. In this white paper we discuss current trends and what to expect in 2018. We examine the role Content Delivery Networks (CDN) can play in optimizing the delivery of online video content at global scale, and the technologies available to ensure the lowest latency delivery possible. You’ll learn: Why sports leagues are enthusiastic about live streaming their events How content distributers can differentiate their services The apparent challenges of delivering live and on demand v
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cdn, live video streaming, ott, over the top (ott) content delivery, video on demand, global content delivery, streaming video, content delivery network, video delivery, content publishing, content publishing workflow
    
Limelight Networks
Published By: SAP Ariba     Published Date: Oct 11, 2018
Globalization has presented business leaders with numerous opportunities and challenges to become more competitive and innovative and to drive more value. These opportunities and challenges seem to increase in number and complexity every year whether it is the challenge of scaling limited human and technological resources, sourcing from low-cost countries halfway around the world, or going to market with the latest product innovations.
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SAP Ariba
Published By: Dell EMC     Published Date: May 12, 2016
Today’s global business model presents both opportunities for business agility and challenges for IT management. To do business effectively, organizations require an IT infrastructure at remote locations that delivers applications and data with high performance and high reliability. Download this paper and learn how you can enjoy the benefits of having remote offices without the need for an entire IT staff to support it.
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Dell EMC
Published By: Oracle     Published Date: Aug 08, 2013
Oracle’s Global Customer Experience report surveyed more than 1,300 executives across 18 countries on the state of customer experience. This study, one of the largest of its type ever undertaken, yields crucial new insights on the challenges, strategies and lessons learned for succeeding in the customer experience era. Visit the Global Customer Experience Survey Microsite to read the complete research results or to use the CX Benchmarking tool to see where your organization stands.
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oracle, global customer experience, cx benchmarking
    
Oracle
Published By: Oracle     Published Date: Aug 15, 2013
Oracle’s Global Customer Experience report surveyed more than 1,300 executives across 18 countries on the state of customer experience. This study, one of the largest of its type ever undertaken, yields crucial new insights on the challenges, strategies and lessons learned for succeeding in the customer experience era. Visit the Global Customer Experience Survey Microsite to read the complete research results or to use the CX Benchmarking tool to see where your organization stands.
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customer experiences, customer service, oracle, rightnow cloud, cloud, crm
    
Oracle
Published By: Absolute Software     Published Date: May 31, 2016
The US healthcare industry has historically lagged behind others in the maturity of security capabilities, only recently catching up on data security and privacy in response to HIPAA. But there is a wide range of other mounting risks unique to healthcare that S&R pros in healthcare can’t ignore — greater regulatory pressure, increasing targeted attacks, the frightening uncertainty of IoT security, and global economic pressures. This report outlines the most important security capabilities for security leaders in this sector to implement in the face of these challenges.
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healthcare, security capabilities, data security, best practices, security
    
Absolute Software
Published By: NAVEX Global     Published Date: Aug 18, 2016
In 2015, NAVEX Global partnered with an independent research agency to survey ethics and compliance professionals with responsibility for administering training across their organizations. The goal was to determine their top priorities and challenges. The findings represent responses from 677 individuals responsible for ethics and compliance programs.
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compliance programmes, compliance, ethics, compliance programme, risks, ethics and compliance programme, risk areas
    
NAVEX Global
Published By: IBM APAC     Published Date: Jun 13, 2017
In this interactive document, we present the key results from the IBM Institute for Business Value’s recent report “Redefining Markets: Insights from the Global C-suite Study – The CMO perspective,” and examine how IBM and SAP can help CMOs meet the challenges of marketing in a digital world.
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cmo, digital era, ibm, sap, c-suite, study, digital transformation
    
IBM APAC
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 12, 2017
As the world emerges from global recession, it’s clear that today’s talent management challenges are dramatically different from the ones businesses faced even a few years ago. PwC’s annual global survey of CEO found that a full 63 percent of those surveyed are concerned about the future availability of key skills.
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talent management, cloud, talent acquisition, employee retention
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Schneider Electric     Published Date: May 04, 2018
The challenges facing industrial companies grow more daunting by the day. Globalization, energy markets that change in real time, variations in materials and prices, aging of the industrial workforce, inability to attract the next generation of Talent, and difficult regulatory pressures have all contributed to an extremely stressful industrial business environment. Fortunately, the right automation system can now offer cutting-edge packaging solutions for meeting at least three of these challenges.
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keywords, packaging, oem, smart machines, food & beverage, bottling, conveying, industrial automation, energy, robotics
    
Schneider Electric
Published By: Oracle     Published Date: Feb 09, 2017
For hotel executives in the midst of, arguably, the most disruptive transformation of their industry, there is a litany of reasons: Global competition. Intense cost-control pressures. Cybersecurity threats. Social media challenges. Relentless IT updates.
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Oracle
Published By: BI WORLDWIDE     Published Date: Feb 24, 2016
Global companies now need their eLearning in five, ten or even 30 languages – and they face three big challenges that prevent effective translation on a global scale.
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bi worldwide, elearning, globalization, language barrier, human resources
    
BI WORLDWIDE
Published By: Zingbox     Published Date: Nov 08, 2017
The Internet of Things (IoT) is a rapidly expanding part of the global information economy, yet security exploits show that more attention needs to be paid to making the IoT safe. Companies deploying IoT infrastructure, whether for their own use or to provide IoT services, as well as the manufacturers of IoT devices, should look to build in security from day one. This report describes the challenges inherent in securing the IoT. And explains how IoT security differs from conventional IT security.
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Zingbox
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