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Published By: Ping Identity     Published Date: Feb 12, 2016
Most organizations today are scrutinizing technology budgets more and more. It helps to see technology investments in terms of total economic impact (TEI). Forrester Research quantified the benefits of implementing Identity and Access Management (IAM), and one of the top reasons supporting IAM was to eliminate the need for repeated user sign-ons, which increases user satisfaction. In measuring the TEI of one large organization’s IAM investment, Forrester uncovered several areas where SSO had a direct impact on improving the customer experience and driving revenue.
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Ping Identity
Published By: Genesys     Published Date: May 10, 2016
A Multi-Company Cost Savings and Business Value Analysis for Enterprises
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genesys, total economic impact, omnichannel, engagement, contact center, customer experience
    
Genesys
Published By: Zendesk GmbH     Published Date: Apr 24, 2018
Zendesk beauftragte das Marktforschungsinstitut Forrester Consulting mit einer „Total Economic Impact™“-Studie zur Untersuchung des potenziellen ROI, der sich für Unternehmen ergibt, die die Produktfamilie von Zendesk einsetzen. Um die Kosten und den Nutzen der Implementierung von Zendesk besser zu verstehen, befragte Forrester fünf Firmen, die Erfahrung mit Zendesk-Produkten haben. Aus den befragten Firmen wurde dann ein Verbundunternehmen erstellt. Die Ergebnisse dieser Untersuchung sind nachfolgend zusammengefasst: Finanzielle Zusammenfassung der risikobereinigten Ergebnisse über drei Jahre
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Zendesk GmbH
Published By: Zendesk GmbH     Published Date: Apr 25, 2018
Zendesk commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that organizations may realize by utilizing Zendesk’s customer support products to improve handling customer interactions. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Zendesk on their organizations. To better understand the benefits, costs, and risks associated with a Zendesk implementation, Forrester interviewed seven organizations with experience using Zendesk’s customer support products.
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Zendesk GmbH
Published By: KPMG     Published Date: Oct 22, 2018
Following the U.S. Supreme Court’s landmark decision in South Dakota v. Wayfair, states may now require sellers to collect and remit indirect taxes on the basis of economic presence. In the coming months, taxpayers can expect to see a flood of additional states adopting similar standards, requiring sellers to react quickly. Now that Quill has been overturned, what is next for sellers? Download your copy of Navigating a world without Quill, to: • understand the business implications of the South Dakota v. Wayfair Supreme Court decision • consider tasks necessary to determine compliance with economic nexus standards • access a checklist for assessing how this indirect tax case impacts your organization
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KPMG
Published By: Pure Storage     Published Date: Apr 24, 2017
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Evergreen Storage Subscriptions, especially the Gold Subscription, within their organizations
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storage, storage management, evergreen, best practice, cost reduction
    
Pure Storage
Published By: Pure Storage     Published Date: Jul 18, 2017
In einer Studie von Forrester Research™ bezüglich der gesamtwirtschaftliche Auswirkungen (engl. Total Economic Impact) wurde geschätzt, dass ein weltweit tätiges mittelständisches Unternehmen eine durchschnittliche Erhöhung der Rentabilität um mehr als 960.000 USD in einem Zeitraum von drei Jahren mit einer Rendite von 102 % erzielen würde. Diese Zahlen werden durch Geschäftsvorteile, Vereinfachung sowie Einsparungen bei Rechenzentrum-Rack-Einheiten, beim Strom- und Kühlbedarf, bei Softwarelizenzierung und bei der Wartung möglich gemacht.
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das cloud-computing, cloud-modelle, storage-plattformen, flash-storage, pure storage
    
Pure Storage
Published By: Pure Storage     Published Date: Jul 26, 2017
In einer Studie von Forrester Research™ bezüglich der gesamtwirtschaftliche Auswirkungen (engl. Total Economic Impact) wurde geschätzt, dass ein weltweit tätiges mittelständisches Unternehmen eine durchschnittliche Erhöhung der Rentabilität um mehr als 960.000 USD in einem Zeitraum von drei Jahren mit einer Rendite von 102 % erzielen würde. Diese Zahlen werden durch Geschäftsvorteile, Vereinfachung sowie Einsparungen bei Rechenzentrum-Rack-Einheiten, beim Strom- und Kühlbedarf, bei Softwarelizenzierung und bei der Wartung möglich gemacht.
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das cloud-computing, cloud-modelle, storage-plattformen, flash-storage, pure storage
    
Pure Storage
Published By: IBM     Published Date: Feb 22, 2016
IBM commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging IBM InfoSphere Information Integration and Governance (IIG) solutions.
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ibm, data, information integration, governance, roi, infosphere
    
IBM
Published By: IBM     Published Date: Apr 18, 2016
IBM commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging IBM InfoSphere Information Integration and Governance (IIG) solutions.
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ibm, total economic impact, tei study, roi, return on investment, big data data optim, ibm infosphere
    
IBM
Published By: IBM     Published Date: Jul 06, 2016
IBM commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging IBM InfoSphere Information Integration and Governance (IIG) solutions.
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ibm, total economic impact, tei study, roi, return on investment, big data data optim, ibm infosphere
    
IBM
Published By: IBM     Published Date: Aug 08, 2016
Open Source application developer platforms aren't "free." Download the Total Economic Impact Of Migration From Open Source Application Servers to IBM WAS Liberty, a Forrester Consulting Total Economic Impact Study commissioned by IBM to learn how WAS Liberty can deliver 122% ROI, reduced infrastructure costs by $350K and improved developer productivity by 12% over open source alternatives.
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ibm, middleware, application infrastructure, open source application servers, ibm was liberty, cloud
    
IBM
Published By: IBM     Published Date: Oct 13, 2016
IBM commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging IBM InfoSphere Information Integration and Governance (IIG) solutions.
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ibm, total economic impact, tei study, roi, return on investment, big data, data governance, governance
    
IBM
Published By: IBM     Published Date: Oct 13, 2016
IBM commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging IBM InfoSphere Information Integration and Governance (IIG) solutions.
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ibm, forrester, data, analytics, big data, ibm information integration, governance
    
IBM
Published By: IBM     Published Date: Nov 17, 2016
Open Source application developer platforms aren't "free." Download the Total Economic Impact Of Migration From Open Source Application Servers to IBM WAS Liberty, a Forrester Consulting Total Economic Impact Study commissioned by IBM to learn how WAS Liberty can deliver 122% ROI, reduced infrastructure costs by $350K and improved developer productivity by 12% over open source alternatives.
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ibm, middleware, application infrastructure, open source application servers, ibm was liberty, cloud
    
IBM
Published By: Sage People     Published Date: Nov 02, 2017
Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their organizations. Ranging in scope from a short strategy session to custom projects, Forrester’s Consulting services connect you directly with research analysts who apply expert insight to your specific business challenges. For more information, visit forrester.com/consulting.
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workflow software, performance indecator, monitor and analyse performance, enterprise resource planning, financial management services, business transformation, competitive/swot analysis, small business accounting
    
Sage People
Published By: HP     Published Date: Feb 02, 2015
HP commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying 3PAR StoreServ 7450 All-flash Storage. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the 3PAR StoreServ 7450 All-flash Storage (7450) on their organizations. Read this whitepaper to learn more.
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HP
Published By: Polycom     Published Date: Mar 12, 2018
Learn how one organization with Polycom voice devices and Microsoft Office 365 realized a 109% risk-adjusted ROI and benefits of $1.6M over three years. By deploying Polycom voice solutions for Microsoft Office 365, an engineering firm was able to realize: $1.6M in total risk-adjusted benefits $1M in incremental revenue with more billable hours $537k in improved productivity $74k in phone purchase and installation cost savings $14k in employee relocation cost savings Learn more about the business benefits and cost savings attributed to Polycom voice solutions for Microsoft Office 365. The Total Economic Impact Of Polycom Solutions For Microsoft Office 365, a commissioned September 2016 study conducted by Forrester Consulting on behalf of Polycom and Microsoft.
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economic, impact, polycom, solutions, microsoft, optimization, organization
    
Polycom
Published By: HP     Published Date: Feb 11, 2015
HP commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying 3PAR StoreServ 7450 All-flash Storage. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the 3PAR StoreServ 7450 All-flash Storage (7450) on their organizations. Read this whitepaper to learn more.
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HP
Published By: ServiceNow     Published Date: May 21, 2015
Today, enterprises are increasingly dependent on business services delivered by their IT organizations. These services underpin almost every business function, ranging from manufacturing and supply chain through to customer service and online sales. Because of their critical nature, business services need to be highly available and responsive – any disruption has a major financial and customer impact. Download this study to learn more about ServiceNow’s ServiceWatch and how it can help your organization prevent outages that could lead to: • Lost revenue • Lost employee productivity • Lost customers
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servicenow, applications, databases, cloud, virtualization
    
ServiceNow
Published By: ServiceNow     Published Date: Jul 09, 2015
Download this study to learn more about ServiceNow’s ServiceWatch and how it can help your organization prevent outages that could lead to: Lost revenue Lost employee productivity Lost customers
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ServiceNow
Published By: ServiceNow     Published Date: Apr 12, 2017
Read The Total Economic Impact™ of ServiceNow, an April 2017 commissioned study conducted by Forrester Consulting on behalf of ServiceNow, to understand the benefits, costs, and risks associated with the following ServiceNow solutions: IT Service Management, IT Operations Management, and Performance Analytics. The study, commissioned by ServiceNow, covers key findings in these three categories: Modernizing IT Service Management Eliminating Service Outages Optimizing Performance with Real?time Analytics Forrester interviewed seven current ServiceNow customers with years of experience using the solutions identified above. The purpose of the study is to provide potential customers with a framework to evaluate the real world customer experience and economic impact of the Now platform on their organizations.
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operations management, performance analytics, it management, it automation, it ticketing, help desk, service desk, itsm
    
ServiceNow
Published By: Genesys     Published Date: Feb 26, 2018
Historically, upgrading your contact center solution was a costly endeavor. The Genesys® PureCloud™ solution breaks the mold with a three-year 571% ROI and payback in less than three months.
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genesys purecloud, forrester, purecloud platform, omnichannel contact center solution
    
Genesys
Published By: HotSchedules     Published Date: Jan 17, 2019
The cost of labor can be managed effectively when restaurateurs are equipped with the right training, tools and processes. Traditional methods for capturing critical forecasting data and formulating labor plans & budgets are incomplete and often inaccurate, rarely accounting for menu pricing changes or current economic conditions. Even when the best practices of forecasting are employed, the information isn’t always available to the store managers who are attempting to manage the cost of labor. This ebook will walk you through the ins and outs of labor forecasting and best practices to build efficiency, grow revenue, and positively impact your restaurant’s bottom line.
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HotSchedules
Published By: OneLogin     Published Date: Oct 24, 2017
From the information provided in the interviews, Forrester has constructed a Total Economic Impact (TEI) framework for those organizations considering investing in OneLogin. The objective of the framework is to identify the benefits, costs, flexibility, and risk factors that affect the investment decision. Forrester employed four fundamental elements of TEI in modeling OneLogin: benefits, costs, flexibility options, and risks. Forrester took a multistep approach to evaluate the impact that OneLogin can have on the Organization (see Figure 2). Specifically, we: › Interviewed OneLogin marketing, sales, and product management personnel, along with Forrester analysts, to better understand the value proposition for OneLogin. › Conducted an in-depth interview with the Organization’s senior application engineer and its supervisor of IT security to obtain data with respect to costs, benefits, and risks. › Constructed a financial model representative of the interviews using the TEI metho
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OneLogin
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