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Published By: Gameffective     Published Date: Feb 26, 2019
Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning. Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The focus was to change behaviors, develop skills, encourage sales, and drive outcomes. Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft: Increased productivity through gamification Drove agent performance with rewards, to change behaviors and business outcomes Improved agent knowledge and ability to apply the new information learned.
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Gameffective
Published By: Marketo     Published Date: Mar 18, 2019
The role of marketing is constantly evolving. More than ever, marketing has to prove its impact on the success of the business. Outside executives often believe that marketing exists solely to support sales, or as an arts function that hosts company events and puts logos on t-shirts. With the pressure increasing, the growing imperative for marketers to prove their worth has arrived. It’s time for marketers to take control over the revenue process, earn the respect of their organizational peers, and earn a seat at the table. What must marketers do to be seen as an integral part of the machine that drives revenue and growth? Download The Definitive Guide to Marketing Metrics and Analytics to learn about: Establishing a culture of accountability Planning programs with ROI in mind Creating a framework for measurement Embracing revenue performance management Mastering the art of forecasting Building dashboards to inform complex decisions Implementation across teams, tactics, and technolog
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Marketo
Published By: eCompliance     Published Date: Jul 27, 2017
Check out our recent survey summary in a report entitled Participation Counts! A Look at Participation-Based Safety. The survey and its accompanying report, both sponsored by eCompliance®, provide insight into how safety professionals and their companies are encouraging employees to actively participate in safety initiatives in order to promote consistently safe behaviors on the job. The study was conducted in May of 2017 and illustrates the diverse opinions within the safety field regarding such issues as implementing behavior-based vs. participation-based programs, measuring safety participation, and management visibility into safety performance. The survey of over 500 respondents includes such findings as: • 15% of survey participants believe that behavior-based programs have a negative impact on safety culture, and 55% think participation-based safety is most effective. • The number one key initiative being prioritized by respondents in the next 12 months is “Improving communica
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eCompliance
Published By: Hewlett Packard Enterprise     Published Date: Apr 20, 2018
In an innovation-powered economy, ideas need to travel at the speed of thought. Yet even as our ability to communicate across companies and time zones grows rapidly, people remain frustrated by downtime and unanticipated delays across the increasingly complex grid of cloud-based infrastructure, data networks, storage systems, and servers that power our work.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 19, 2018
"This research by Nimble Storage, a Hewlett Packard Enterprise Company, outlines the top five causes of application delays. The report analyzes more than 12,000 anonymized cases of downtime and slow performance. Read this report and find out: Top 5 causes of downtime and poor performance across the infrastructure stack How machine learning and predictive analytics can prevent issues Steps you can take to boost performance and availability"
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cloud, nimble storage, infrastructure
    
Hewlett Packard Enterprise
Published By: ClearCompany     Published Date: Mar 24, 2016
Remember when recruiting and hiring lived in one HR box and talent assessment and performance management lived in another? Maybe that’s still your day-to-day reality.
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clearcompany, hiring, recruiting, performance management, talent assessment, human resources
    
ClearCompany
Published By: Epicor     Published Date: Sep 20, 2017
When determining which investments to make in their technology infrastructure, organizations will often choose to make no changes at all. While this decision avoids short-term costs and business disruption, it often simply delays the inevitable—even making it worse. The cost of doing nothing is expensive in the long term. This report—from the independent researchers at Aberdeen Group—outlines the reasons distributors choose not to upgrade enterprise resource planning (ERP) software and cautions against this approach, supplying detailed research that illustrates the benefits of keeping your systems current. Download this report to learn how a new or improved ERP system can help get you the information you need to make informed decisions and act more efficiently, improving overall company performance.
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erp software, enterprise resource planning software
    
Epicor
Published By: ADP     Published Date: Jun 01, 2018
The Marcus Buckingham Company, an ADP Company, commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying StandOut. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of StandOut on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed several customers with experience using StandOut. StandOut is an integrated suite that pairs a technology platform with coaching to help organizations achieve their talent activation goals. Prior to using StandOut, the interviewed organizations did not have a structured program to improve and measure employee engagement and performance. Organizations used annual surveys and annual performance reviews, and some even encouraged weekly check-ins, but there was no guidance on how to complete these tasks, and the data t
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ADP
Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
In an innovation-powered economy, ideas need to travel at the speed of thought. Yet even as our ability to communicate across companies and time zones grows rapidly, people remain frustrated by downtime and unanticipated delays across the increasingly complex grid of cloud-based infrastructure, data networks, storage systems, and servers that power our work.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
"This research by Nimble Storage, a Hewlett Packard Enterprise Company, outlines the top five causes of application delays. The report analyzes more than 12,000 anonymized cases of downtime and slow performance. Read this report and find out: -Top 5 causes of downtime and poor performance across the infrastructure stack -How machine learning and predictive analytics can prevent issues -Steps you can take to boost performance and availability
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Hewlett Packard Enterprise
Published By: CA Technologies     Published Date: Nov 12, 2014
A Technology Adoption Profile based on a custom survey of 102 North American and European enterprise IT decision-makers with knowledge of their company’s performance and capacity management capabilities.
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application performance, capacity management capabilities, optimizing it capacity, the demands on the it department, performance optimization
    
CA Technologies
Published By: Dell Brought to you by Intel     Published Date: Dec 09, 2013
When refreshing legacy servers, Brodart took the opportunity to migrate to a virtualization environment. Dell ™ vStart virtualization-ready infrastructure helps the company improve performance, simplify management, and reduce risk.
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dell, vstart virtualization, server, virtualization infrastructure
    
Dell Brought to you by Intel
Published By: Collaborative Consulting     Published Date: Dec 20, 2013
A company's products needed constant updates due to changing business rules and regulations, as well as new functionality. However, tasks such as regression testing took too long and consumed too many resources. Collaborative helped to dramatically speed up the process through automation and process analysis, leading to increased customer satisfaction.
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collaborative consulting, testing performance, testing process, case study, financial services, performance boost, technological advantage, trade details, regression testing, trade matching, testing software package, domestic solution center
    
Collaborative Consulting
Published By: NetApp     Published Date: Dec 05, 2016
Ultimate Software is a leading cloud provider of comprehensive human capital management (HCM) solutions in a Software as a Service (SaaS) model to more than 2,800 customers with employees in 150 countries. “Storage has always been Ultimate’s biggest technology challenge" according to Senior Director of Cloud Operations, Steven May. The company’s storage goals revolve around managing growth while combining the economics of leveraging shared resources on demand with the performance and predictability of dedicated infrastructure. Seeking high IOPS performance, fault tolerance, and scalability, along with a high availability solution that supports both VMware and OpenStack, Ultimate's search led them to SolidFire.
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NetApp
Published By: Adobe     Published Date: Oct 10, 2016
If your company is a car, data can change it from a functional sedan to a high-performance machine. Data-driven marketing helps you predict what your customers want and deliver it faster and better. Our report, Pedal to the Metal, outlines five ways data-driven marketing can transform your business into a machine that can leave the competition in the dust.
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Adobe
Published By: Adobe     Published Date: Oct 10, 2016
If your company is a car, data can change it from a functional sedan to a high-performance machine. Data-driven marketing helps you predict what your customers want and deliver it faster and better. Our report, Pedal to the Metal, outlines five ways data-driven marketing can transform your business into a machine that can leave the competition in the dust.
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Adobe
Published By: Adobe     Published Date: Oct 10, 2016
If your company is a car, data can change it from a functional sedan to a high-performance machine. Data-driven marketing helps you predict what your customers want and deliver it faster and better. Our report, Pedal to the Metal, outlines five ways data-driven marketing can transform your business into a machine that can leave the competition in the dust.
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Adobe
Published By: Prophix     Published Date: May 31, 2016
Financial consolidation is a process that is usually used to aggregate financial results from multiple legal entities and to make adjustments to the results. However, many financial professionals regard it as a necessary evil that can be handled either in a “hit and miss” way using spreadsheets or comprehensively with software that can handle extremely complex situations but that is also expensive. Prophix provides a third alternative that is easy to use, has a low cost of ownership and is attractive to mid-market companies.
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best practices, prophix, business analytics, financial consolidation
    
Prophix
Published By: Prophix     Published Date: May 31, 2016
To have the greatest impact within your company, you need to contribute to strategy rather than focusing on tactical issues. But, to accomplish this means that you have to tap into your company's financial performance and unearth insights that will help senior leaders make better decisions. This “From Tactics to Strategy” webinar focuses on helping you play a more critical role in your organization’s success. The fast-paced session reveals how you can capture and leverage the data gathered from across your financial systems to help senior management make better and faster strategic decisions.
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best practices, financial performance, productivity, system management
    
Prophix
Published By: Kaminario     Published Date: May 05, 2016
This IDC Buyer Case Study reviews how Cobb EMC, a regional not-for-profit electric utility company serving the greater Atlanta metropolitan area, addressed evolving IT infrastructure requirements with flash storage technology to improve performance and substantially improve IT efficiencies. This Buyer Case Study explores what drove Cobb EMC's initial interest in flash, how flash deployment has evolved in the company's environments, how the deployment has impacted its business, and what future plans exist for AFAs at Cobb EMC.
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storage management, performance management, best practices, application integration, software protection, business intelligence
    
Kaminario
Published By: Puppet     Published Date: Mar 09, 2017
DevOps cuts deep and wide through industries, company sizes, and technology environments. Yet, DevOps is never done — it’s about continual learning and improvement rather than an end state. Puppet is here to help. We draw on the success stories and lessons learned at organizations that are already driving improved performance and better business outcomes with their DevOps initiatives. This handbook captures five essential phases for mapping out a DevOps journey: 1. Build the business case for DevOps. 2. Address the biggest challenges to DevOps success. 3. Develop a performance-driven team structure. 4. Choose the right Tools and processes. 5. Plan your key implementation phases.
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Puppet
Published By: Oracle     Published Date: Oct 15, 2015
This brief will act as your roadmap with tips about how best to utilize people, processes, and technology to improve your company’s sales performance.
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Oracle
Published By: IBM     Published Date: Sep 22, 2011
This e-book offers tips and solutions to help you optimize infrastructure, boost development productivity and improve database administrator (DBA) efficiency. With intelligent actions and technologies, you can better manage and deliver the information your company needs-along with cost savings, risk reduction and increased performance-to drive smarter business outcomes.
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ibm, data management, dba, productivity, infrastructure, development, productivity
    
IBM
Published By: WebiMax     Published Date: Oct 29, 2014
In most use cases involving flash storage deployments, the business environment changes, driving a need for higher-performance storage. However, the case of Epic Systems Corporation software is the opposite—the storage requirements haven’t changed recently, but the options for addressing them have. Epic, a privately-held company founded in 1979 and based in Verona,Wisconsin, makes applications for medical groups, hospitals and other healthcare organizations. Epic software typically exhibits high frequency,random storage accesses with stringent latency requirements. IBM has been working with Epic to develop host-side and storage-side solutions to meet these requirements. Extensive testing has demonstrated that the combination of IBM® POWER8™ servers and IBM FlashSystem™ storage more than meets the performance levels Epic recommends for the backend storage supporting its software implementations—at a cost point multiple times lower than other storage alternatives.
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webimax, ibm, flashsystem storage, epic systems corporation, epic requirements, performance levels
    
WebiMax
Published By: Dynatrace     Published Date: Apr 26, 2017
This eBook tells the story of a real company, just like yours, with reach operations challenges, and shows you how Prep Sportswear overcame them by moving toward DevOps and using performance Management.
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devops, productivity, performance, performance management
    
Dynatrace
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