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Leadership and Technology: A Total-Cost-of-Ownership Comparison for Unified Communications and Col

White Paper Published By: Cisco
Published:  May 15, 2015
Type:  White Paper
Length:  6 pages

Midsize organizations strive for success, and being successful means consistently making smart decisionsó including smart technology purchases. Technology should enable a midsize organization to meet the needs of its employees and customers today and also allow it to make simple but value-rich changes in the future. Technology must support changes that occur in a business without increasing the risks associated with providing excellent customer service, engaging with suppliers, and conducting many common business processes.

Some believe that leading technology comes at a higher price, but recently updated research from Analysys Mason has shown this assumption can be false. We found that an average 500-user organization can adopt a feature-rich, scalable unified communications (UC) solution from Cisco for less than competitive solutions. Over a 5-year period, the Cisco Business Edition 6000 (BE 6000) solutionóa unified communications solution built for midsize companiesówas US$30,000 less than the comparable solution from ShoreTel, US$42,000 less than the comparable Avaya solution, and US$145,000 less than the comparable solution from Mitel. Figure 1 shows the 5-year total cost of ownership (TCO) for these four unified communications solutions.

Tags : 
leadership, technology, cost of ownership, ucc, cisco, scalable

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