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Creating a Differentiated Shopping Experience Using Customer Analytics

Webinar Published By: IBM
Published:  Nov 28, 2012
Type:  Webinar

Delivering an integrated, informative and unique customer experience remains the top of retailer's priorities for 2012. Our panel of thought leaders will share research analysis, their perspectives and recommendations on how to:

  • Gain insight into customer perceptions of service, store, products and merchandising
  • Predict and influence your customer's next actions
  • Overcome challenges and identify opportunities for using customer analytics

Tags : 
ibm, customer analytics, experience shopping, differentiated experience, insight, customer perception, customer action

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